Information about COVID-19: At the moment we are unfortunately experiencing some delays with the local post.

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Shipping and payment

Frequently asked questions

How do I pay for my order?

You can pay your order online by PayPal, credit card (we accept Visa, MasterCard, AMEX, Discover and Diners) or via online banking (POLi).

How long is the delivery time?

Vinyl lettering: 6-8 business days.
Plastic signs, name badges and plastic label signs (engraving), contour-cut signs: 7-9 business days.
Aluminium signs, plastic signs (colour printing), name badges (colour printing), acrylic signs, brass signs, wood signs, brass label plates, magnetic signs, decals, roll-ups, posters and banners: 7-9 business days

How much is shipping and handling?

Depending on order size, weight or value we offer different shipping methods:
Letter (without tracking): 8.99 NZD excl. GST.
Letter (with tracking): 11.99 NZD excl. GST.
Parcel (with tracking): 43.99 NZD excl. GST.

Can I return the sign if I'm not satisfied?

If for any reason you are dissatisfied with your order, then we are dissatisfied too. That’s why all our customers are covered by our satisfied customer guarantee. In order to ensure that we can help you in the best way, please contact us with your issue as soon as possible at

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